Delivery countries, Shipping and Delivery time

Delivery countries

Orders for the Italy, France, Belgium, Luxemburg, Holland, Czech Republic, Denmark, Sweden, Finland, Spain, Portugal, Bulgaria, Hungary and Slovenia can be placed through our website bernstein-badshop.com

For deliveries to Germany or Austria, please connect to bernstein-badshop.de.

We will gladly ship your orders anywhere else in Europe. Don’t hesitate to call us at the +49 6145 598830 or email us through our contact form. We will get back to you as soon as possible with a customised offer for your desired destination.

Shipping charges

• For all our delivery countries, fixed shipping charges are debited (flat tariff also for multiple orders): 19,90€ for International parcels and 79,-€ for DHL Freight Shipments on Pallet.

• In case of deliveries to island, a supplement for the costs of transport by sea from € 600, - will be additional calculated.

Shipping time

Product availability is displayed inside product description.

This allows to verify the actual availability of each item in a glance.

Our products are very safely packaged and delivered on pallet or by International parcel.

Immediately after your full payment is received, your items will be shipped. Standard shipping time is 3 to 5 working days.

Please keep in mind that pallet deliveries are perfomed curbside, any other arrangements to transport/move the product after delivery will be responsibility of the customer.

Please consider that the carrier will call you to fix delivery date/time so kindly remember to indicate your phone number (or mobile number) when performing your order.

Temporarily unavailable items:

If an order is placed for an item that is temporarily out of stock, the customer will be informed immediately and then be notified again by email/telephone as soon as the goods are again available.

In case of sold out items that will not be restocked, we reserve the right to cancel the order. In this case, the customer will be promptly informed and a full refund will be issued in case the payment had already been made.

Good service despite Coronavirus crisis

• Reliable delivery
• Top customer service
• Callback request via Mail:[email protected]

Dear customers,

due to the dynamic development of Covid-19, we would like to inform you on the curent status of the situation in our company.

For security reasons, we have activated home office for most of our team. This could sometimes lead to slightly longer telephone waiting times, please send us an e-mail to [email protected] and we will call you back immediately!

Shipping to the EU is guaranteed and everything runs as usual. Only there may occasionally be slight delayed deliveries.

Should there be any news or changes, we will of course inform you on our website and on our Facebook page.

Stay healthy!

Best Regards,

Your Bernstein Bathroom Shop Team

Supply shortage due to coronavirus

As manufacturers of shower enclosures, bathtubs and washbasins, our production sites, as well as those of our partners and suppliers, are affected by the consequences of the corona virus "2019-nCoV".

The Chinese government has currently taken extensive measures to limit further spread of the infection, including the extension of the New Year holidays.

Generally speaking, we enjoy a stable status: our warehouses are full and further goods are on their way in. However, the demand for some items is exceeding stocks and probably more items might be affected in the coming weeks.

Due to production and logistics restrictions, exact delivery dates for these articles cannot be defined yet. Our own production sites are still closed. We will resume operations on the 24th February 2020 but travel and quarantine measures might not allow us to be back on schedule before mid-March.

Please make sure to double check your goods requirements for upcoming construction projects in due time. We will do our best to ensure the best possible supply for you in the future!.